Omnichannel strategy and marketplace expansion

JVCKENWOOD spa

Expanding the presence and sales on Italian marketplaces for the brands of the Group

Background

JVCKENWOOD Italia, the Italian branch of the famous international consumer electronics manufacturing and distribution group, is a point of reference in the audio and consumer electronics market, with iconic proprietary brands such as JVC and Kenwood, and the exclusive distribution in Italy of prestigious Harman Group brands such as JBL and Harman Kardon, names that are part of our daily lives, synonymous with innovation, pure sound, and high-quality audio-video performance. A catalogue rich with very interesting products, driven by brands with excellent digital and social media positioning. The challenge for JVCKENWOOD is to preserve consistency and collaboration across all the involved digital channels, in order to create a virtuous cycle in which every digital touchpoint with the consumer is a truly outstanding consumer experience.

Activity

Marketplace managementOnline sales management

Objectives

– Merchant of record for marketplaces
– Centralized and organic management of the various marketplaces in terms of stocks, price positioning and margins
– Warehouse management centralization by using Calicantus’ logistics as the main hub to serve marketplaces as it is ready to fulfill orders “Amazon-style”
– Monitoring and assessing new business opportunities
– Continuous cost optimization

Strategies and tools

the JVCKENWOOD group has chosen to rely on the Calicantus marketplace team to promote the JVC, JBL, Kenwood, and Harman brands on the main digital marketplaces, maintaining a consistent and high-quality user experience while maximizing revenue and margins.
The launch on several Italian marketplaces was planned following a detailed analysis of the most strategic sales channels, a careful selection of the products to be included in the catalogue, and the definition of an effective pricing policy. Sales management will be completely entrusted to the Calicantus’ MOR (Merchant of Record) team, which will oversee all operational and commercial aspects.
A collaboration that combines Calicantus’ digital know-how with JVCKENWOOD’s strategic vision, to successfully deal with a highly competitive and ever-changing market.


Maintaining an excellent user experience on marketplaces too is only possible through ceaseless coordination, monitoring and responsiveness across all the digital touchpoints.

Marketplace management Online sales management

case histories

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Gaerne

International e-Store creation, Mor management and Digital Marketing

HAP

Why choose us?

18 YEARS of digital commerce
experience
200+ countries served
in the world
35,7% average growth
(cagr)
Google 4,7

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