• LILLAPOIS

    LILLAPOIS

BACKGROUND

Lillapois is the innovative Italian drugstore chain which in 2016 won the acclaimed "corporate trademark of the year".

Lillapois is specialised in beauty, personal care, and home hygiene: All of the proposals stand out for their quality and excellent value for money.

Broad assortments, always updated according to the fashion trends and technological innovation.

PROJECT

Calicant.us was brought in to implement its e-commerce by providing its know-how as an e-commerce partner, and dealing with the sales-management related activities.

Calicant.us is engaged in all the project operations that require not just technology-related skills but also commercial and administrative/fiscal ones too, by providing a service that manages, for example, business relations with carriers and PayPal as well as the creation of tax records and customer data records.

Also the e-commerce management activities were entrusted to calicant.us: cash-flow and sales-data management and control are constantly monitored through the coordination of different areas.

An important lever that has been the key to this project's success is technological know-how flexibility, which allows the Lillapois business processes to communicate via integrations and automations that produce benefits in terms of time-scales and workload for the customer.

 

facial cream

Calicant.us is engaged in all the project operations that require not just technology-related skills but also commercial and administrative/fiscal ones too

LOGISTICS AND WAREHOUSING

Calicant.us has supported Lillapois in managing despatches, and in controlling the process from user inquiry processing to the final delivery of the products, including managing relationships with carriers and customs authorities, as well as the receipt and storage of the goods.

The service of store management can not naturally regardless of professional management of customer care, so calicant.us operators were made to Lillapois service in order to respond to users' requests in a timely and fast manner.

In conclusion: the flexibility of the technological know-how and the ability to work to measure with a team of professionals are the levers that calicant.us has put together to achieve the success of this project.

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