About us

We design journey solutions of Customer Experience and Ecommerce Management for Italian and international brands in over 120 countries worldwide. Our focus is on Omnichannel Strategies.

We have the organisation, technology and know-how in supporting brands that allow us to manage some of the crucial operations of online sales on an outsourced basis, also temporarily. We do this to radically reduce ‘time to market’, investments and operating costs. Prominent among the services are MoR (Merchant of Records), Proprietary Logistics and Multichannel Customer Care.

We strongly believe in the value of partnerships and synergies between specialists, so we actively cooperate with system integrators, performance agencies and communication agencies. These collaborations allow us to provide our customers with state-of-the-art solutions,  thus ensuring maximum value and a competitive advantage in the market.

Why Calicantus?

The Calicantus plant is strong and hardy. It sprouts, grows and flourishes in dire conditions in the cold of winter, on dry and frozen terrains.
That’s why we we’re called Calicantus: we are expertly trained to make our customers’ grow their business even in tough markets, and to sell their products in remote countries.

You provide the product, we organise the sale on all digital touchpoints

23M+€ turnover
15yrs of e-commerce experience
70+ brand managed
460k+ orders shipped in 2023
135k+ tickets solved in 2023
200 + countries served

Our certifications and collaborations