Managing orders and returns
We process orders daily with the issue of the relevant tax documents (invoices, shipping lists, credit notes) on behalf of the manufacturer, with dedicated numbering according to current legislation. We are also organized to handle the collection of orders on our accounts or, on request, on those of our customers.
Managing the warehouse
We can keep the items in our warehouse, physically taking charge of the products within our logistics facilities.
and e-commerce logistics
We dedicate a figure within calicantus to keep the digital store always performing and up-to-date, coordinating the application of sales strategies and the various management and marketing activities
We use the main couriers, with whom we have privileged relations and preferential rates.
We can take care of all the administrative and communication tasks with users and couriers, through to the final delivery, by sending the tracking number to track the shipment online.
Dedicated customer care
We accompany users at all stages of the purchase process, assisting them also in after-sales service.
We reassure and inform (in the languages of the reference markets), and promptly solve the relational complexities typical of e-commerce.
DO YOU HAVE SPECIFIC NEEDS?
Contact us and tell us about them.
Our consultant will call you back to define the ideal strategy and services for you. CONTACT US!